People who love what they do stick around. Our Life Care Services team brings decades of marketing and sales, finance and management expertise to everything we do, and has managed some of the most innovative communities in the country.
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Rick joined the company in 1978 and is executive vice president/senior managing director of life plan communities for Life Care Services, An LCS Company. He is responsible for oversight of the company’s life plan community management services. Rick’s expertise is leading the operations of senior living communities so they run more efficiently, effectively and profitably. He joined Life Care Services in 1978 as an administrator in training and rose through the organization in various leadership positions before assuming his current position in 2011. Rick serves on the board of managers for Life Care Services, the board of directors for LCS Holdings, Inc., executive leadership and senior living management teams. Rick is also a trustee for the Company’s 401(k) benefits program. He holds dual bachelor’s degrees, one in business administration from Simpson College and one in health care administration from Oklahoma Baptist University. He is also a graduate of the Executive Institute at The University of North Carolina at Chapel Hill. Rick has been a featured guest speaker at LeadingAge and other various state and national trade associations.
Brett joined Life Care Services, An LCS Company in 1988 and has since served as administrator and executive director in several continuing care retirement communities in Kentucky, Florida, Connecticut and North Carolina, where he was the start-up executive director of the Cypress of Charlotte. He holds a Bachelor of Science in organizational leadership and supervision from Purdue University. Brett was appointed by the governor of North Carolina to serve on the North Carolina Continuing Care Advisory Board.
Jill began her Life Care Services career at the corporate office in 1982. After 15 years in the areas of accounting, information technology, and corporate resource management, Jill transferred to Casa de las Campanas in San Diego in 1997. Sorenson was promoted to vice president, senior director of operations management in 2011, and provides oversight for several communities located in the western United States. She holds a bachelor’s degree in business administration from Simpson College and has also earned her MBA. She holds current California RCFE & NHA licenses and is an NHA preceptor.
Richard has been with Life Care Services, An LCS Company since April 1988. He currently oversees the operation of the Midwest Division, located in St. Louis, Missouri. Richard has been involved in multisite management for 24 years, and has more than 10 years’ experience in acute care hospital settings. He supervises and supports approximately 20 senior living executives throughout the region to ensure the communities are operating successfully. He previously served as executive director of both Friendship Village Chesterfield and Friendship Village Sunset Hills, located in St. Louis County, Missouri, and has held several other management and director positions within the company. Richard has several educational degrees, including a Juris Doctor from Saint Louis University School of Law, St. Louis, Missouri, an MBA, a Master of Arts in health care administration, and a Bachelor of Arts in health care administration – all from Webster University in St. Louis, Missouri.
Karen has worked in senior housing sales and marketing since 2001. She oversees the marketing and sales programs for not-for-profit communities managed by Life Care Services, An LCS Company to ensure maximum occupancy levels. Prior to joining Life Care Services, Karen was the marketing director for Piper Shores, a community in Maine managed by Life Care Services. In that role, Karen was initially involved in building census for assisted living and skilled nursing, and later transitioned to sales and marketing for independent living.
Allison is senior vice president/senior director of life plan communities. She has operational business unit responsibility for the investments portfolio of communities within life plan senior living. Prior to joining LCS in 2009, Allison held positions within commercial real estate, investments and finance at Principal Real Estate Investors, Carlson Hotels Worldwide and Piper Jaffray Ventures. Allison is a member of the NIC Future Leaders Council Class of 2018. She also serves on the board of directors of Link Associates, a not-for-profit organization that provides services to individuals with intellectual disabilities. Allison earned a Bachelor of Business Administration in finance from The University of Iowa.
Scott has held various positions in the senior housing field for over 24 years, including leadership roles in assisted living, home health and skilled nursing, and at multiple continuing care retirement communities (CCRC). Prior to being promoted to director of operations management, Scott held the title of corporation operations director, providing support to the LCS equity community portfolio. He also served as the executive director of Timber Ridge at Talus from 2007 to 2012. Scott joined Life Care Services, An LCS Company, in 2001. Since that time he has served in numerous leadership roles, including administrator at Vista Grande Villa and Bon Secours, and executive director at Westminster Village Spanish Fort. In addition, Scott was appointed to the Life Care Services operations council in 2009 and he served as the council’s chair in 2012. Prior to Life Care Services, Scott served four years’ active duty in the U.S. Navy and six years in the Naval Reserves. He is a licensed nursing home administrator in multiple states, and he holds a Bachelor of Science in health care administration and a minor in business management from James Madison University.
Roberta manages the operations of the nine communities in the for-profit division of Life Care Services, An LCS Company, including assisted living partnerships, continuing care retirement communities (CCRC), and independent living/assisted living communities. She has worked in the senior living industry for more than 30 years, receiving her start as a director at North Hill, a start-up continuing care retirement community, located in Needham, Massachusetts. Since then, Roberta has served in key leadership roles in communities located along the East Coast, including serving as executive director at Blakehurst in Towson, Maryland, where she led the community through its start-up and expansion phases. She also assisted in the coordination of the sale of two of the Florida projects and a Michigan project for the company. Roberta has served on many Life Care Services committees over the years, including the LCS operations council. Roberta also led the task force to develop the Electronic Medical Records (EMR) business plan for LCS. She holds active nursing home administrator licenses in Connecticut and Maryland. Roberta obtained her Bachelor of Health Services from Florida Atlantic University in Boca Raton, Florida, in 1983 and her master’s degree in health care administration from Lesley College in Cambridge, Massachusetts in 1987.
Warren joined Life Care Services, An LCS Company, in 2008, and currently oversees marketing and sales activity for all Life Care Services equity communities, along with responsibility for talent management initiatives in marketing and sales. Prior to his current position, Warren was vice president of sales and marketing for CRSA, and he has held positions with the senior housing group of Genesis Health Ventures and Manor Care Health Services. Warren serves on the board of directors of the Wyndemere in Wheaton, Illinois, and the Baltimore Educational Institute for Teens of Reformed Judaism.
Blake Gillman currently serves as the vice president/director of post-acute care services for Life Care Services, An LCS Company. He began his career in long term care career over 28 years ago as an administrator and continued his career as chief operating officer for various long term care companies until becoming the founding member and owner of a national healthcare consulting firm, and was the owner of a national contract rehabilitation company. Both companies specialized in providing operational consultancy and rehab services to long term Care providers and CCRC’s throughout the United States.
He served for a number of years as an appointed member of a U.S. congressional health care panel to advise and consult within the U.S. Congress regarding health care initiatives in Washington D.C. Has served as president of the Arizona Health Care Association, the chairman of the public policy committee and a member of the board of directors. He is currently serving as a member of the American Health Care Association’s finance and reimbursement committee and is the chair of the sub-committee on managed care.
Chris is a respected leader in the field of senior living with a track record in leading operations, building occupancy, fostering capital partner relationships in the real estate and developing new business. Most recently, he has served on the Brookdale Senior Living leadership team as division president. Prior to joining Brookdale, Bird spent seven years working at Marriott Senior Living Services, which was later acquired by Sunrise Senior Living. He has had the opportunity to serve seniors since 1996. As leader of Rental, Chris will focus on meeting the needs of the residents, helping associates with engagement and achieving their goals, and delivering the bottom line for owners and shareholders. Chris holds a Bachelor of Arts in history from the University of Memphis.
Liz brings 35 years of marketing and sales experience to the leadership of the Rental Division in her role. Her history of leading multi-disciplinary teams, combined with oversight of sales, marketing, market research, advertising, life enrichment and training, gives the Division a leader that can align diverse teams toward a common objective. Liz has been instrumental in offering strategic direction that has led to the development of new programs and innovative initiatives that have aligned community offerings with the expectations and desires of today’s senior living audiences. Throughout her career, Liz has been built teams that have provided a continuous performance improvement, problem solving and communication. A frequent presenter at industry conferences, Liz is a graduate of the University of Evansville with a bachelor’s degree in business and music.
Ames Allen is the vice president/senior director of marketing and sales for the Rental Division. She has been with Life Care Services, An LCS Company, since October 2008 and during the 10 years prior to that, worked as the corporate sales and marketing director for a San Francisco Bay Area senior living company. Ames graduated from California State University at Chico in 1997 with a bachelor of arts. Her passion and focus over the last 20 years has been exclusively in senior housing. Ames was an active participant for the Assisted Living Federation of America (ALFA) and was a member of the ALFA sales and marketing roundtable in 2007/2008. Ames has extensive experience with developing sales systems and sales culture and has been a speaker at several industry conferences over the years. Over her professional career she has spent time assisting and leading teams in lease up development, expansion, and census challenged communities. Ames did her graduate studies in gerontological marketing at California State University at Sacramento.
Judi is the senior vice president/director of special assets. She currently oversees special owned community assets to ensure long-term viability of investments as LCS grows its real estate ownership. She joined Life Care Services, An LCS Company, in August 1986, and has held numerous operational leadership positions, including senior vice president/director of LCS equity communities and senior vice president/director of asset management. Judi served as chair of LeadingAge Florida from 2005-2007 and was the recipient of the organization’s “Distinguished Service Award” in 2009. She earned her bachelor’s degree from Florida State University and is a licensed nursing home administrator.