Healthcare Management in Senior Living

Raising the standards of health care together.

The Health Services Division was formed to help senior living communities develop post-acute care strategies and execute effective senior health care management processes to ensure long-term relevance. Together with our Health at Home™ partner, this group directs and monitors clinical quality, regulatory compliance, financial stewardship and quality assurance, while ensuring attentiveness to the health and wellness needs of seniors and their families.

Our years of experience have helped us set standards and benchmarks that can assist you in achieving the highest quality of care in all clinical areas – skilled nursing, assisted living and memory care – all while working within your community’s unique needs that will help maintain compliance and maximize reimbursements.

As new trends in senior health care come about, we’ve created several programs elevate our residents’ health care experience. Our newest program, Health and Wellness Navigator™, focuses on three key areas.

Care Coordination

Coordinating external health care services not typically available at the community. This can include coordination of physician appointments, laboratory, radiology, pharmacy, home health, and transportation services.

Care Management

Coordinating health care services within the community including nursing, clinic visits, and level of care changes.

Health and Wellness

Coordinating health and wellness programming of interest to residents for both body and brain health.

We created two programs designed to enhance our residents’ health care experience. First, LCS CARES™ – a resident-centered culture in skilled nursing and assisted living. In fact, CARES stands for Centered Around Resident-Empowered Services, and it fosters an atmosphere that supports independence, personalization and choice for all residents.

Second, Heartfelt CONNECTIONS – A Memory Care Program® is an individualized program that reduces anxiety and increases safety and well-being by focusing on social interactions and familiar daily activities. The person-centered, activity focused continuum-of-care philosophy is grounded in the belief that the abilities that remain are far more important than what is lost. Our memory care program builds on the individual, one success at a time.

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